Information We Collect
a. Personal Information: When you create an account or use certain features of the App, we may collect personal information, such as your name, email address, phone number, and delivery addresses.
b. Order Information: To provide the order tracking services, the App may collect and store information related to your orders, including order numbers, tracking numbers, shipping carrier information, and order details provided by merchants.
c. Usage Information: We collect information about your interactions with the App, such as the features you use, the pages you visit, and the actions you take. This includes device information, IP addresses, log files, and cookies.
d. Location Information: With your consent, the App may collect and use your precise location data to provide you with accurate tracking information and relevant services.
How We Use Your Information
a. Order Tracking: We use the information collected to provide you with order tracking services, including displaying tracking information, updating order statuses, and estimating delivery times.
b. Account Management: We use your personal information to create and manage your user account, authenticate you, and communicate with you regarding your account and order updates.
c. Service Improvement: We analyze usage data to understand how users interact with the App, identify areas for improvement, and enhance the overall user experience.
d. Communication: We may use your contact information to send you important notifications, updates, and promotional messages related to the App. You can opt out of marketing communications at any time.
e. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering the App's functionalities, including hosting, data analysis, and customer support. These providers are contractually bound to safeguard your information.
b. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction, subject to the same privacy obligations.
c. Legal Obligations: We may disclose your information if required by law, court order, or other legal processes, or if we believe such disclosure is necessary to protect our rights, safety, or the rights and safety of others.
a. Security Measures: We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute data security.
b. User Responsibilities: You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of any unauthorized access to your account.
Handling of email data
a. The App may require access to your email account(s) in order to perform automatic import of tracking numbers from your emails. Our Apps communicate directly with your email account’s configured server to synchronize your email data and notify you when a new parcel shipment is detected.
b. We do not operate any servers or hosted services that have access to your account or have copies of your email content. We NEVER read emails whose subject doesn't match a new parcel shipment.
c. Your email data is not used to display ads.
d. The App’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Third-Party Links and Services
The App may contain links to third-party websites or services that are not operated or controlled by us. This Policy does not apply to such third-party practices.